Service Parts Management (SPM)

Processes in SPM

Servicing is designed to achive maximum customer satisfaction. The SAP solution provides optimum cover for the processes involved:

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IM&C bundles concice processes with expertise

The measures required to improve particular sub-processes differ for each industry and company. These measures are not always comölicated at the outset; instead customers often require coherent IT strategies

IM&C helps you to decide which individal customer prcesses in which stages require which (SAP) systems and which needs could be resolved alternatively using which resources.

We then use our global team of consultants to implement this concept wordwide in accordance with the customer's philosphy.

News

German E3 magazine

Interview: "Don't leave it to the accountants"

Global Connect Award

IM&C nominated in the category "Hidden Champion".

Success-Story

TRW Automotive GmbH:
Transparency in Global Value Chains (German)

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